suer
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Can you please tell me when your next catalogue will be printed for tours in 2017 and if I am on the list to receive one. Thank you. Sue
Moderator2
(Member)
Good Morning Suer,

You should have received them this morning.

Kind Regards,

Mildred

nixon
  • (Member)
(Member)
jayli
  • (Member)
(Member)
'Moderator2' wrote:

Good Morning Suer,

You should have received them this morning.

Kind Regards,

Mildred

Hello Mildred,

Apropos, I have just received separate "new holidays" and "best sellers" brochures: I presume that there will not also be a new composite brochure with all the holidays since nothing therein will have changed since May?

The "new holidays" brochure is interesting - I see Iran and Mongolia are there!

The title of this brochure includes "escorted holidays 2017/18", but there do not appear to be any departure dates for 2018 . . .

Jim

Moderator
(Member)
'jayli' wrote:

'Moderator2' wrote:

Good Morning Suer,

You should have received them this morning.

Kind Regards,

Mildred

Hello Mildred,

Apropos, I have just received separate "new holidays" and "best sellers" brochures: I presume that there will not also be a new composite brochure with all the holidays since nothing therein will have changed since May?

The "new holidays" brochure is interesting - I see Iran and Mongolia are there!

The title of this brochure includes "escorted holidays 2017/18", but there do not appear to be any departure dates for 2018 . . .

Jim

Hi Jim,

Yes that's correct. The New Holidays brochure clearly displays our new and exciting adventures for 2017 and 2018 (Las Vegas has 2018 dates) while the Best Sellers brochure contains a selection of out favourites holiday.

Some holidays may not appear in either brochure and therefore we'll invite you to visit our website!

Kind regards,

Elisa

suer
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Moderator2' wrote:

Good Morning Suer,

You should have received them this morning.

Kind Regards,

Mildred

Mildred,  thank you. Postman not arrived yet. Will wait patiently. Sue

Tina101
(Member)
Hi. Is it possible to check if I am on the mailing list for the new brochure please? I am going on my first trip in a couple of weeks but already planning for next year  :shy:
intrepid traveller
(Member)
Mine new book has not arrived. Interested in San Marino, can't find it on website. Any info please? Thank you
mikew
  • (Member)
(Member)
Hi Elisa/Mildred

I received my new brochures yesterday and have enjoyed reading through all of the new tours.

I have one question regarding departures for the Ultimate Alaska tour in 2017. The new brochure shows departures from Heathrow, whereas this website shows departures from both Heathrow and Gatwick on the same dates.

The previous brochure showed departures from Heathrow, which at the time was at odds with the information on this website (which quoted flights from Gatwick). When I asked for clarification a few months ago I was told that departures for 2017 would indeed be from Gatwick only. So, can you confirm once again whether flights will be from Heathrow, Gatwick....or both please.

Many thanks

Mike

Moderator2
(Member)
Good Morning Rose1999,

I can tell you that a brochure has been ordered and is on its way to you.

Kind Regards,

Mildred

Moderator2
(Member)
'Tina101' wrote:

Hi. Is it possible to check if I am on the mailing list for the new brochure please? I am going on my first trip in a couple of weeks but already planning for next year  :shy:

Good Morning Tina101,

I will send you an email now regarding the new brochure.

Kind Regards,

Mildred

Moderator2
(Member)
'intrepid traveller' wrote:

Mine new book has not arrived.  Interested in San Marino, can't find it on website. Any info please?  Thank you

Good Morning,

I'm sorry your new brochure has not arrived yet. Hopefully it will arrive soon.

If you search 'Experience San Marino' on the search bar on the Just You website, all the information will be displayed there.

Please Let me know if you need any more help.

Kind Regards,

Mildred.

Moderator2
(Member)
'mikew' wrote:

Hi Elisa/Mildred

I received my new brochures yesterday and have enjoyed reading through all of the new tours.

I have one question regarding departures for the Ultimate Alaska tour in 2017. The new brochure shows departures from Heathrow, whereas this website shows departures from both Heathrow and Gatwick on the same dates.

The previous brochure showed departures from Heathrow, which at the time was at odds with the information on this website (which quoted flights from Gatwick). When I asked for clarification a few months ago I was told that departures for 2017 would indeed be from Gatwick only. So, can you confirm once again whether flights will be from Heathrow, Gatwick....or both please.

Many thanks

Mike

 Good Afternoon,

Apologies for the confusion Mike. We weren't aware of this during the production of the brochure but I can tell you that the information on our website is the most up to date.

I can confirm that flights will be from Heathrow and Gatwick.

Kind Regards,

Mildred.

Tina101
(Member)
'Moderator2' wrote:

'Tina101' wrote:

Hi. Is it possible to check if I am on the mailing list for the new brochure please? I am going on my first trip in a couple of weeks but already planning for next year  :shy:

Good Morning Tina101,

I will send you an email now regarding the new brochure.

Kind Regards,

Mildred

Thanks Mildred

I have replied to your email and look forward to receiving the brochure.

Kind regards

Tina

suer
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Moderator2' wrote:

Good Morning Suer,

You should have received them this morning.

Kind Regards,

Mildred

Hi Mildred

atalogue still not received. Can you arrange for another opy to be posted out to me please. Thanks Sue

Moderator2
(Member)
Good Afternoon Sue,

I am so sorry that you haven't received your brochure yet. Another copy has been sent out to you today.

Kind Regards,

Mildred

suer
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Moderator2' wrote:

Good Afternoon Sue,

I am so sorry that you haven't received your brochure yet. Another copy has been sent out to you today.

Kind Regards,

Mildred

Thanks so much Mildred. Sue

intrepid traveller
(Member)
'suer' wrote:

Can you please tell me when your next catalogue will be printed for tours in 2017 and if I am on the list to receive one. Thank you. Sue

My new book has STILL not arrived,  frustrated would be traveller!

Moderator2
(Member)
Good Morning,

You should have received the new brochure with the 2017 tour dates on them but it seems as if you've ticked the 'Do Not Mail' option at some point which is why you haven't received a brochure yet.

I have ordered one for you already but you will need to notify us if you want us to un-tick the 'Do Not Mail' option because we cannot send you brochures without your authorization.

Kind Regards,

Mildred.

Moderator2
(Member)
Good Afternoon Rose,

There are multiple reasons as to why a lot of travellers don't receive brochures from us.

Usually when you order a brochure online there is the Data Protection Box that you might have ticked that means we shouldn't send you a brochure.

If you call us to order a brochure, we will send you one but you would have to request to receive all the new brochures when they come out.

When a postal mailing gets returned to us, the person usually get taken off the mailing list.

Also when travellers use the coupons from magazines- they might tick the data protection box which automatically opts them out from receiving brochures.

I hope this helps.

Kind Regards,

Mildred.