I would just like to give my own opinion on coach seat rotation - I absolutely hate it and do not want this imposed on me on what is MY holiday. I want to be treated like an adult and to be trusted to find a seat on a coach, which does not involve grabbing one of the front seats every day. I don’t mind where I sit (although I’m not keen on seats at the very rear of the coach due to motion sickness), or indeed who I sit by - I just don’t want to be TOLD where to sit, anymore than I want to be TOLD where to sit at a group dinner. I’m perfectly capable of finding a seat on a coach without instruction from a TM!

I’ve only encountered seat rotation once (in Borneo in 2016), and it was an absolute disaster. People were walking up and down the coach aisle looking for their name tag - many of which had fallen on the floor - and the whole absurd idea was abandoned after a few days.

Amy - can you confirm that coach seat rotation has NOT become JY policy as suggested by the TM taking this group? And if it has, then PLEASE rethink the idea! JY are always keen on telling us that they take note of customer feedback - well, please take note on this!

Cheers

Mike

I can tell you that for many years, our JY brochure has stated the 'Coach Seat Allocation' policy on page 209 which states the following:

"On all our package holidays that include travel by coach we operate a rotational seating policy. All customers are expected to abide by this policy and adhere to the instructions given by the Tour Manager to ensure that all customers on the tour are given the opportunity to move seats".

However, some TMs do have a seat allocation policy on their tours, whereas some don't.

Kindest Regards,

Amy

For everyone’s information I am left hand side half way down, preferably with a vacant seat next to me, I can dream , if there is a side opening door it’s easy to make the exit for the comfort stops!! Lol...

Cindy

Good Afternoon Mikew,

I can tell you that for many years, our JY brochure has stated the 'Coach Seat Allocation' policy on page 209 which states the following:

"On all our package holidays that include travel by coach we operate a rotational seating policy. All customers are expected to abide by this policy and adhere to the instructions given by the Tour Manager to ensure that all customers on the tour are given the opportunity to move seats".

However, some TMs do have a seat allocation policy on their tours, whereas some don't.

Kindest Regards,

Amy

Thank you Amy for quoting chapter and verse from JY’s booking conditions, of which I am familiar.

The point that I was trying to make, and I apologise if I didn’t make this clearly enough, was that I WILL rotate around the coach during the course of a tour - I just don’t need to be told to do it, and can find an available seat without taking instruction from the TM. However, if someone tries to hog the front seats of the coach every day, for whatever reason, that is the time for the TM to step in and explain a few simple courtesies to the offending individual.

I will close by saying that it’s a great pity that JY don’t pay such close attention to things that really matter (hotel standards etc), instead of placing emphasis on issues of comparative unimportance. Perhaps then, we wouldn’t read so many negative holiday reviews on the forum which I personally find very sad indeed.

Cheers

Mike

Regards

Jaya