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Bosuncat
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Elisa.

I sent a cheque off last Friday for the balance of my holiday in November.

Imperial Cities of the Danube.  Booking Reference A******.  This was sent first class post.

I have yet to receive confirmation that this has been received by yourselves.

Is there anyway that you can check for me, and confirm please? 

Also.  I thought that I was already registered to use the "View My Holidays" facility, but when I tried to log in tonight, I was rejected.  Is there any reason that you are aware of? 

Many thanks.

*edited to removing booking details

Julia
  • (Member)
(Member)
Hi Bosuncat,

I can see on your booking that there is a balance of £0.00 so it looks like your payment has been received.

In terms of the 'View my Holidays'. If you can let me know what email address you may be using, I can ask the team to look into this for you.

Kindest regards,

Julia

Bosuncat
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Thanks Julia.  That is very reassuring

My email address is *************

:)

*edited to remove personal information

Julia
  • (Member)
(Member)
Hi Bosuncat

I have dropped you an email - let me know if you have any issues.

Kindest regards,

Julia

Bosuncat
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Julia' wrote:

Hi Bosuncat

I have dropped you an email - let me know if you have any issues.

Kindest regards,

Julia

Thank you as always Julia.  🙂