I have had an email about my holiday to Rome and Sorrento offering me the optional excursions.  However I also have an e-mail last month telling me that I have booked and paid for these.  Would you confirm please - my booking reference is A******.

Many thanks

*edited to remove booking details.

I have just checked your booking and can see that you have pre-booked three excursions.

I am going to speak to a few colleagues to find out why you have received this second email.

Sorry for any confusion caused.

Kindest regards,

Julia

Best wishes