Can I ask if you have checked in the 'Junk' folder of your emails as it may have slipped through the net and hiding in there. If you can't find it, please let me know and I will organise for it to be sent to you again.

Kindest regards,

Monty

Thanks for letting me know. I will raise it with the document team and get some form of confirmation over to you ASAP.

Kindest regards,

Monty

We have changed our documentation process so the majority are received via email, unless otherwise stated. As you have spotted on another thread, we have had some teething problems but we are working hard to make it hassle free for each and every one of you.

Your flight information will be confirmed in your final documents, unfortunately until then I cannot guarantee your flight details.

Kindest regards,

Monty

We have always confirmed flight information in your final documents, which arrive approximately 2 weeks before departure. As you are (provisionally) flying with British Airways who confirm their flights 2 weeks before departure, unfortunately this is something that we can't change. Your provisional flight times are as follows:

You will depart from Heathrow Airport at 1250 and arrive in Budapest Airport at 1620. On your return journey, you will depart Basel-Mulhouse-Freiburg Airport at 1810 and arrive back at in Heathrow Airport at 1855.

I hope this helps and thank you for confirming that you received the invoice.

Kindest regards,

Monty