Are the selections being done by someone wearing a blindfold with pin?

Yours confused.

We're looking into this and will get back to you ASAP.

Many thanks,

Vickie

I was only sent the Europe brochure.

I just put it aside because I am planning India or chile.

Madness !!

( and I have done long haul with JY as well as short haul )

Further to another thread on the forum about group numbers I tend to use other solo companies now because they state maximum group numbers in their brochures.

Come on JY...wake up !

Cindy

I too have only received the European Brochure whilst doing both a European and a Long Haul holiday each year (for a number of years)

Regards

Anna

I have requested the brochures that you haven't received, for everyone that has commented. We will send them out to you ASAP.

Many thanks,

Vickie

Thanks

No problem I have requested a European brochure for you 🙂

Many thanks,

Vickie

It's good that those who have posted will receive the other brochure, but what about the many thousands of JY customers who don't use the forum?  They could think that JY are not running any tours in Europe if they only received the Worldwide brochure or vice versa!  I am sure many people only consult the website to look at one or two tours, rather than view a wide range, as it is so cumbersome to do so online and so much easier and more enjoyable to flick through a brochure!  I would be afraid that JY will lose many potential sales because of this.

Best wishes,

Bob

Thank you for your comment, please be assured this is something we are currently looking into.

Many thanks,

Vickie

Thanks

Sandra.

Of course, no problem at all - I will request a European brochure is sent out to you.

Thanks,

Vickie

It’s the same for me, despite going on mostly European tours, I have also only received the Worldwide brochure. Please can I have a European brochure. I hope in future I receive one brochure with all tours in, and not two separate ones.

Thanks

Caroline

Of course, no problem at all I will request a European brochure for you.

Thank you for your feedback about the separate brochures, I will pass it to the team.

Thanks,

Vickie

I have only received Worldwide one. Would be interested in seeing the European one as well.

Regards

Jaya

I have received any brochures at all, please could I be sent both

Thanks Gaynor

Hi Caroline,

Of course, no problem at all I will request a European brochure for you.

Thank you for your feedback about the separate brochures, I will pass it to the team.

Thanks,

Vickie

Hi Vickie,

I too have only received the Worldwide brochure, and would like to receive a European one asI am looking for some short haul trips to fill in around a couple of long hauls.  It really does not make sense to distribute individual brochures to selected customers- what’s wrong with  proper worldwide one with everything in it to everyone, and why as late as January when some people need to organise their time off work etc.  earlier.  These arguments surfaced a year or so ago on the forum; it appears JY just doesn’t listen and learn. Please improve!

Ray

No problem at all, I will request the brochure be sent to you.

Many thanks,

Vickie