Hi Amy/Julia,

As you no doubt know, I am in regular contact with many JY folks, a good number of whom use the forum.  We are getting frustrated once again at the level of moderation - some posts are taking days to appear and updates are few and far between.  This is discouraging us from using the forum and is very annoying. I put up a post around a week ago on the "So Frustrated" thread to say I'd received my brochure and in reply to some other comments that had been passed and it has not appeared yet, despite other posts appearing after I put mine up.  Hils' review of her Christmas/New Year break took a week to appear.

After my long discussion with Nicole Mason some months back, I was assured that things would improve.  One of my biggest concerns was the moderation of the forum.  Unfortunately things have not improved and it is very disappointing.  I wonder how long it will take for this thread to appear?!!

Best wishes,

Bob

Good Afternoon Bob,

I apologize for how long posts are taking to appear on the forum.

We will make sure that this doesn't continue in the future.

Kindest Regards,

Amy

Thanks for your quick reply Amy - I know you have other responsibilities so my comments were not directed at you personally!  I hope the powers that be have taken note!

Best wishes,

Bob

I am also frustrated by the number of incomplete or incorrect answers appearing on the forum.

Thanks Bob for raising

I still haven't had a response to a query raised over week ago and again last week about the price promise and my Cambodia trip.

I will keep asking until I get an answer.

Good Morning Jonah,

https://forum.justyou.co.uk/thread-86204-page-2.html 

Kindest Regards,

Amy

Hi, I too am fed up putting posts up or replies to other posts and not having them appear for several days, I replied to a post on Friday evening which has yet to be posted although a reply has gone up to that thread posted over the weekend of which I had to search to find it, Mike W's winter Rockies review I am talking about, we'll probably see it appear towards the end of the week, so far this morning only one post has been put up after the weekend, pretty poor really and even that has disappeared from view, I don't complain very often very rarely in fact but please can we have some organisation and some fairness as things have dipper rapidly in recent months, Dave