I wonder if you, or someone else, can help with this please?

I was in the process of booking online.  When I got to the payment section I realised that there had been nowhere to request:

local to LHR flights

an aisle seat

add airline loyalty card number e.g. Avios

request walk in shower

request a room with balcony/sea view etc.

All of these options are available with at least one other company.

Whether or not the opportunity would have arisen after I had paid I do not know, because at that point I pulled out of  the booking.

Does this appear after payment has been made or do I  have to telephone?  Incidentally I was offered the opportunity of a call back when I got to the top of the queue two days ago.  I am still waiting.  Hence my reluctance to telephone again.

Sylvia

Have you received a call back yet?

Kind Regards,

Mildred

Good Morning Sylvia,

Have you received a call back yet?

Kind Regards,

Mildred

Hi Mildred, 

No, not yet.  Have been in the house most of the morning.  Are you using number ending 790 or 703? Both are OK.

Sylvia.

Have just had a call from Nikki. Leaving it on hold until the new brochure arrives.

Sylvia

That's good to hear- Apologies for the late call back.

Kind Regards,

Mildred