We are all very excited for you!

Your holiday documents will arrive about ten days before your departure date.

Your provisional flight times are as follows;

Departing London Heathrow- 10:00am

Arriving London Heathrow- 05:35am

Kind Regards,

Mildred

Two weeks on Monday and now on countdown. Can you tell me when we will receive the final details, luggage labels and lounge passes please. Also can you confirm times of departure and arrival for Heathrow.

I was wondering when they'd arrive as well! Getting very excited about this trip! Nothing like a holiday in the sun at this time of year and sounds such a fascinating place,can't wait!

I'm staying at the Ibis hotel Sunday,anyone else there?

Could you please confirm that the Lounge pass will arrive separately by post with the luggage labels?

Thanks

Yes your lounge pass and luggage labels will arrive by post.

We have also sent you a revised itinerary which should be with you in a couple of days.

Kind Regards,

Mildred

That was in our itinerary this time last year and we chuckled too.  Hope you all have as great a time as I did - I am very jealous of you seeing it all for the first time.

What changes have been made to the itinerary?  Or is it just correcting that typo??

Cheers,

Bob

PS Very excited here now.....

Let's hope that is a typo, or should we bring a sleeping bag?

Cheers,

Bob

Hi Mildred,

What changes have been made to the itinerary?  Or is it just correcting that typo??

Cheers,

Bob

PS Very excited here now.....

Good Afternoon Bob,

Just a minor error on day 3 of the tour but everyone has been sent a revised itinerary.

Kind Regards,

Mildred

All the best,

Bob

Have the revisions been sent by email? I've not received mine yet

Good Afternoon Sarah,

This should have been sent by post.

Kind Regards,

Mildred

The revision was simply taking out the sentence which said we would be staying at the airport for two days! The other important doc with it is the lounge pass. I received mine yesterday so I would say if it hasn't arrive in tomorrow's post give JY a ring.

See you in 12 days time.

Sally

There must have been an error from our side- I have spoken to the customer documentation team and they have sent you another revised itinerary.

Apologies for the inconvenience.

Kind Regards,

Mildred