pammiedee
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Having only been on cruises for the last few years and not having flown since at least 2007, as I will be on my own, I am very nervous about what to do and where to go when I get to Terminal 3 on 19th September for my 5 day holiday in New York.

I would very much appreciate it if you could "talk me through" when and where I should meet up with the Just You representative.

Also I have not used this site before, so not sure if I am doing it correctly!

Thank you.

Julia
  • (Member)
(Member)
Hi Pammiedee,

Welcome to the Just You Community. You aren't the first Just You traveller to feel this way and I hope the following will help calm those nerves a little.

About 10 days before you travel you will receive your final documentation. In this pack you'll find all the final details that relate to your holiday. (When I've taken a Just You holiday, I make sure that I put a copy in my hand luggage to refer to.)

When you arrive at the airport, take a look at one of the departures board for your flight number (this is in your final information) this will tell you which check in desk to head towards. A Just You representative will be around the check in desk and help you through the process.

I would strongly recommend that you put your Just You luggage tags (also in your final information pack) on your checked and hand luggage. This small act not only helps fellow travellers to spot you but also our Airport Representative can see you and approach you to help you through check in.

The Tour Manager for this trip has not yet been allocated so I can't say whether or not they will also meet you at T3 check in or in the USA.

Kindest regards,

Julia

sallyc
  • (Member)
(Member)
Hi pammidee

Have a look at the thread below which I did a while back. Hopefully it should explain what to expect. If you have any queries please ask.

http://www.justyou.co.uk/forum/thread-56965.html 

I'm sure you'll have a great time in New York.

Sally

pammiedee
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Julia

Being new to this site, I really struggled to find out how to reply to your message, so I am hoping this gets to you.

I can't tell you how much your reply has helped me - just to know that the Just You representative will be around the check-in desk has relieved my mind greatly. Once I have met up with them I am sure I'll be O.K.

Thank you again, and I do hope this message gets to you.

Pam

'Julia' wrote:

Hi Pammiedee,

Welcome to the Just You Community. You aren't the first Just You traveller to feel this way and I hope the following will help calm those nerves a little.

About 10 days before you travel you will receive your final documentation. In this pack you'll find all the final details that relate to your holiday. (When I've taken a Just You holiday, I make sure that I put a copy in my hand luggage to refer to.)

When you arrive at the airport, take a look at one of the departures board for your flight number (this is in your final information) this will tell you which check in desk to head towards. A Just You representative will be around the check in desk and help you through the process.

I would strongly recommend that you put your Just You luggage tags (also in your final information pack) on your checked and hand luggage. This small act not only helps fellow travellers to spot you but also our Airport Representative can see you and approach you to help you through check in.

The Tour Manager for this trip has not yet been allocated so I can't say whether or not they will also meet you at T3 check in or in the USA.

Kindest regards,

Julia

pammiedee
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Sally

Being new to this site, I really struggled to find out how to reply to your email, so I really do hope this gets to you.

And as for your explanation of what to expect at the airport - what can I say? It is absolutely wonderful and couldn't be clearer. I can't even begin to tell you how much that has relieved my mind - thank you a million times. I have printed it off and it will definitely go with me!

I really do hope this reply gets to you. If it does, perhaps you could reply with the same step-by-step wonderful explanation as to how to reply to emails, or am I really being too cheeky now?!

Pam

'sallyc' wrote:

Hi pammidee

Have a look at the thread below which I did a while back. Hopefully it should explain what to expect. If you have any queries please ask.

http://www.justyou.co.uk/forum/thread-56965.html 

I'm sure you'll have a great time in New York.

Sally

Julia
  • (Member)
(Member)
Hi Pam

Message received!

If you ask me again in a month or so I can find out if a Tour Manager has been allocated to your trip and if they have, whether or not they will be meeting you in the UK or States.

Kindest regards,

Julia

pammiedee
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Thanks so much Julia - I will make a note in my diary to contact you in about a month.

Good to know my messages are getting through, but still not sure if I'm doing it the hard way!

Pam

'Julia' wrote:

Hi Pam

Message received!

If you ask me again in a month or so I can find out if a Tour Manager has been allocated to your trip and if they have, whether or not they will be meeting you in the UK or States.

Kindest regards,

Julia