thanks

I have just been informed that a letter has been sent to advise you.

Kind Regards,

Mildred

I was disappointed to find that this optional excursion is no longer available. Did it with another company in September 2014 and had to turn back because of low cloud ... thought this might be second time lucky! Almost everything in Nepal has a button marked do not touch! Can't wait to be back there! Top Tip: take a torch.

Can you please advise if the Mount Everest flight has been dropped for all departures or only this one?  It would be a major factor in my choosing this tour, so if it were not available I would think again about it.

Best wishes,

Bob

I'm very sorry for the delayed response.

I have just been informed that we have rested this tour from all of our Nepal and Bhutan tours. You can look into booking this flight yourself once you arrive at the hotels in Kathmandu if you want.

Kindest Regards,

Mildred.

Can I widen this question slightly please.

On another JY holiday, I was told by the TM that if you book an excursion via JY (such as this flight), and you have JY's own insurance you'll be covered, but if you book it yourself, you would not be covered, and would need to arrange cover.

Clearly people want to do things like this flight, but (having bought insurance via JY) also want to be covered in case of anything going wrong.

Can you clarify this please.

Thanks.

Stuart

Best wishes,

Bob

Angie

The decision was made to withdraw the excursion flight to Mount Everest due to a number of factors, one of which was safety.

Kind Regards,

Mildred

Hi Mildred

Can I widen this question slightly please.

On another JY holiday, I was told by the TM that if you book an excursion via JY (such as this flight), and you have JY's own insurance you'll be covered, but if you book it yourself, you would not be covered, and would need to arrange cover.

Clearly people want to do things like this flight, but (having bought insurance via JY) also want to be covered in case of anything going wrong.

Can you clarify this please.

Thanks.

Stuart

Good Morning Stuart,

I think you are getting a little confused in regards to the insurance protection. If the flight/ excursion was part of the holiday, customers would be covered by our liability insurance which covers all customers for all eventualities. The reason it would be necessary for customers to book this themselves is that as it is not part of the holiday arrangements thus not covered by our insurance we cannot book this or be involved in anyway.

I hope this clarifies things for you.

Kindest Regards,

Mildred

Cheers,

Bob

I'm still not 100% sure what's covered - sorry !

If I have JY's insurance, and book an added excursion (either direct with JY as part of the holiday payment, or by paying the TM in situ) then am I covered ? Thus by implication if I book any thing directly (i.e not involving JY or your TM) then do I need to have my own cover ?

Thanks

Stuart

I would have loved to do the balloon flight over Bagan but there wasn't any time in the itinerary to do it.  In fact I think too often the tours do not allow enough free time to let people do their own thing - the flights are often long and another day would not add to the cost significantly.  I understand that in some locations such as Namibia and the upcoming Mongolia JY do not want travellers straying on their ownbut for some tours it would make the trip more value for money as the flight is a major part of the cost.

Cheers,

Bob

I am lined up for Burma in October and have looked at images of the balloon flight referred to by Jonah and this looks equally spectacular although possibly not for me as I am not a lover of heights and whilst ok when enclosed in a 'plane I am not sure about a balloon! That said I am sure that there are others who would want to do this, even if not an optional excursion, if time were allowed in an itinery where such trips were available.

As Jonah suggests perhaps the people who put trips together could bear things like this in mind when organising tours. Travellers would then have the opportunity to take these side trips at their own risk & with their own insurance if not covered elsewhere (I believe some travel insurance policies may contain no risks clauses) so that there is no come back on JY in case of any unfortunate eventualities.

I also did a TS Nepal trip with a friend in March 2010. Digressing The TM said it was more of  a JY tour because there were as many solo travellers as couples.

My friend and I did the early morning flight alongside Everest. I think it cost about £100 and lasted  approx. one hour. It was a 22 seater plane and we all had a map of all the mountains we flew alongside, then  we all went to stand one by one with the pilot. Thoroughly enjoyed the flight. Yes, it was Buddha Air.

However, a year or perhaps it was a couple of years later 2012 ish one of the planes doing this flight crashed and everyone was killed. I remember seeing it in the local free paper, The Metro, and keeping the article for Margaret.

I loved Nepal and went back in 2013 and would like to go again, but too many other places to visit first...

Kind regards

Di

The flights that are being discussed here are those which give passengers a view of the mountain and then return to Kathmandu which, as Di correctly points out, last about one hour and do not attempt the hazardous landing near to the base camp. But I guess even those flights could get into difficulty if weather conditions take a sudden turn for the worse. Of course if I did decide to visit Nepal then, like most people, I would love to take the opportunity to view Mt Everest on the one hour flight. It would seem such a shame not to try!

As for hot air balloon flights, despite the crash in Egypt a few years ago, I would have loved to have had the opportunity to take a flight recently in Bagan but unfortunately the schedule didn't really allow time. Incidentally, I've just read that dozens of tourists have been injured when balloons crashed at Cappadocia in Turkey.

So looking at al this from JY's perspective, I can understand that given today's 'compensation culture' they are reluctant to offer these opportunities, thrilling as they may be. That doesn't mean that they couldn't allow free time in the itinerary for these activities, and if people want to do them they could ensure that they are covered by their holiday insurance and undertake them at their own risk.

Mike

Hi Mildred

I'm still not 100% sure what's covered - sorry !

If I have JY's insurance, and book an added excursion (either direct with JY as part of the holiday payment, or by paying the TM in situ) then am I covered ? Thus by implication if I book any thing directly (i.e not involving JY or your TM) then do I need to have my own cover ?

Thanks

Stuart

Good Afternoon Stuart,

I have just spoken to a Just You customer service advisor and they have said the below;

To clarify our customers are covered under our liability insurance for any excursion/activity as part of the holiday arrangements arranged or booked via ourselves, we do not cover for any activities customer choose to book themselves.

Therefore if a customer chooses to book an activity directly we are not responsible – it is as simple as that.

Customers need personal insurance for any medical/accidents they just need to ensure that they have adequate cover for any activity they intend to do – the last thing they want is to have an accident whilst doing an activity then the insurance company decline the claim as it was not part of the insurance cover provided.

I hope this clears things up for you.

Kind Regards,

Mildred